Frequently Asked Questions
We’re here to help. Below are some common questions patients ask us about our pharmacy services, travel health, prescriptions, and more. If you don’t find your answer here, feel free to contact us directly — we’re always happy to assist!
General Pharmacy Questions
What services does Creditview IDA Pharmacy offer?
We offer a wide range of services including prescription refills, prescribing for minor ailments, diabetes management, MedsCheck consultations, immunizations, travel health consultations, opioid agonist treatment, safe medication disposal, and more.
Do I need an appointment to speak with a pharmacist?
While walk-ins are welcome, we recommend booking an appointment for services like travel consultations, MedsCheck, or diabetes management to ensure personalized attention.
Are your pharmacists authorized to prescribe medications?
Yes. Our pharmacists can prescribe medications for certain minor ailments such as pink eye, acid reflux, urinary tract infections, and more — saving you a visit to the doctor.
Can I transfer my prescriptions from another pharmacy?
Absolutely! Transferring prescriptions is easy. Just give us your previous pharmacy’s details and we’ll handle the rest.
Prescription Services
How do I refill my prescription online?
Visit our website’s Prescription page, choose “Refill,” and fill out the form. We'll contact you when it’s ready for pickup or delivery.
Can I submit a new prescription online?
Yes. Simply upload a scanned copy of your prescription through our secure form, and we’ll begin processing it right away.
Can I fax my prescription instead?
Yes. Your doctor or you can fax your prescription directly to us at 905-495-9520.
What if I lose my prescription? Can you still fill it?
We can’t fill a lost prescription without a new one from your doctor. We’re happy to assist in contacting your provider if needed.
Travel Health & Vaccinations
What travel vaccines do you offer?
We offer vaccines like Hepatitis A & B, Typhoid, Meningococcal, and Japanese Encephalitis. We do not currently offer Yellow Fever, Rabies, or routine immunizations like MMR or Tetanus.
Is travel medicine covered by OHIP?
No. Most travel-related consultations and vaccines are not covered by OHIP. A $20 administration fee applies where applicable.
Can I get both the consultation and the vaccine in one visit?
Yes! We offer same-day travel consultations and vaccine administration for your convenience.
Do I need a prescription for travel vaccines?
In many cases, yes. We can provide the prescription and administer the vaccine — all in-house.
Diabetes & MedsCheck Program
What is the MedsCheck Program?
MedsCheck is a free consultation where our pharmacist reviews your medications to ensure they’re working well together and being used correctly — ideal for those with multiple prescriptions or chronic conditions like diabetes.
How can you help me manage diabetes?
We provide blood sugar monitoring tips, medication reviews, insulin guidance, nutrition advice, and ongoing support to help you live confidently with diabetes.
Can I book a one-on-one consultation for diabetes?
Yes, you can book a private session with our pharmacist for personalized diabetes care and support.
Your One-Stop Pharmacy for Trusted Care
We blend medical expertise with genuine care to offer a complete healthcare experience under one roof. Whether it’s managing chronic conditions, getting a travel vaccine, or simply refilling your prescription — we’re here for it all, and we do it with heart.
Let’s Talk
905-495-4500
Personalized Medication Plans
Tailored solutions that fit your health, lifestyle, and preferences.
Full Immunization Support
From routine shots to travel vaccines — we keep you protected.
Trusted for Diabetes & Chronic Care
Ongoing care, education, and support for long-term health management.
Professional & Caring Team
Experienced pharmacists who listen, advise, and go the extra mile.
Make Appointment & Take Care Of Your Healthy Life
Book your appointment with ease and get the care you deserve — fast, friendly, and focused on your health.
